General
We offer a variety of Billing Plans: Monthly, Quarterly, Semi-Anually, Annually and 2-year plans. Customer selects his/her Billing Plan at the time the customer signs up for a hosting plan. All billing plans are renewed on the anniversary day of each cycle period.

All customers do not have a contract with Mzansi Web Hosting cc. As a result, it is entirely up to Mzansi Web Hosting to continue providing hosting services for the customer. Therefore, at the discretion of Mzansi Web Hosting, we may choose to continue, suspend, cancel or terminate/delete your service at anytime without notice.

Data Transfer
For accounts that use over the set of data transfer limit, Mzansi Web Hosting charges R1,50 per MB should you exceed your allowed data transfer limit. If you exceed your data transfer limits, you will be automatically billed. Please pay close attention to the use of data transfer by watching your logs in your Control Panel.

Cancellation
You agree that until and unless you notify Mzansi Web Hosting of your desire to cancel any or all services received, those services will be billed on a recurring basis. Cancellation Requests must be submitted (7) days prior to your next billing due date or you will still be responsible for payment. Cancellations must be done in the client area.

Refund Policy
Each Mzansi Web Hosting 'plan' carries a 30-day money back guarantee on NEW ACCOUNTS ONLY. If you are not completely satisfied with our services within the first 30 days of your contract, you will be given a full refund of the contract amount excluding domain registration fee(if applicable). There are no refunds or partial payments on prepaid amounts after the 30-day money back period has elapsed.

All cancellations must be received in writing as per the deadlines indicated. Postal mail and fax notifications are also acceptable. Phone requests will not constitute acceptance of any cancellation.